Contact Florida Car Hire .NET

Florida Car Hire .NET is a trading style of U.S. Rent A Car Limited. You can use the following details to contact us;

For eneral enquiries on prices, pick up locations and vehicles. Of if you have a query about an exsisting booking or quote please call us on 0845 226 8523 or email us on : - Please quote a booking or quote number if you have one.

Write to us

If you would like to write to us for any reason you can contact us at the folloiwng address. Please quote the appropriate department;

  • General Enquiries
  • Customer Services
  • Press Office
  • Investor Relations

Florida Car Hire .NET,
C/O U.S. Rent A Car,
Westmead House,
Westmead, Farnborough,
GU14 7LP.

Customer Services

We hope that all of our customers enjoy the services offered by our rental partners. If at anytime you feel you have not received the standard of service you expect we will be more than happy to investigate your issue with the relevent supplier. Here's how to raise an issue;

Contact Customer Services

All Customer Service complaint or issues MUST be made in writing. You can either email us at or write to us at the following address:
Customer Care, U.S. Rent A Car,
Westmead House,
GU14 7LP.

If your issue relates to a rental that has finished please provide us with your Florida Car Hire / U.S. Rent A Car booking refference number and the 'Rental Agreement Number' which you can find on the paper work you collected from the supplier when you collected your vehicle.

Please note: All complaints must be made in writing. It is not possible to phone through a complaint. Your first step is to send in your complaint. You will then be contacted by one of our agents who will investigate.

Once we receive your issue we will respond via email to acknowledge receipt. we have to give our suppliers a reasonable amount of time to provide a response and aim to resolve all matters within 28 days.